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What’s new in Front

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Last updated:
Updates on record:
22
From:
community.front.com

Every product update Front has published in its own changelog, newest first, each linked to the vendor’s post.

October 2026

  1. Put AI agents to work with your team for seamless collaboration

    community.front.com

September 2026

  1. What’s New in Front, September 2026: MCP, smarter AI workflows, and service signals

    community.front.com

August 2026

  1. What’s New in Front, August 2026: trusted AI, clearer QA, customer journey insights, and new integrations

    community.front.com

July 2026

  1. What’s New in Front, July 2026: redesigned mobile app, smarter AI, new integrations

    community.front.com

June 2026

  1. What's New in Front, June 2026: AI file uploads, 4 new integrations, early access features

    community.front.com

May 2026

  1. Seamlessly manage Zoom Contact Center calls and SMS in Front

    community.front.com

  2. New Integrations: One, RipeText, Tabi Connect

    community.front.com

  3. New rules and macro templates for Salesforce and Asana

    community.front.com

  4. Connect Guru and Confluence as AI knowledge sources — with better sync visibility

    community.front.com

  5. Support customers in any language, across channels

    community.front.com

  6. New analytics updates: tasks, custom fields in custom reports, and active accounts

    community.front.com

  7. Control which facts are used in AI replies

    community.front.com

April 2026

  1. Get an AI assistant that sees the full customer relationship with the all-new Copilot

    community.front.com

  2. Embed AI-powered self-service directly into your app or website

    community.front.com

  3. Automate complex, multi-step customer workflows end to end with Autopilot Playbooks

    community.front.com

  4. New Integrations: Beep, BuildBetter, Burt, Maton, ScreenReply, Solo

    community.front.com

  5. Easily build macros and dynamic variables with AI

    community.front.com

March 2026

  1. New Autopilot, Copilot, and Smart QA reporting improvements

    community.front.com

  2. New integrations: Asyntai, InstantDocs, KnowBe4

    community.front.com

February 2026

  1. Connect Notion, Google Drive, and SharePoint as AI knowledge sources

    community.front.com

  2. Test branching rules before they go live

    community.front.com

December 2025

  1. Monitor your API requests over time

    community.front.com