Best Help Desk Software

Every platform TopHelpDesks has profiled, ranked on editorial priority rather than paid placement. Entry pricing is list price where the vendor publishes one; quote-only vendors are marked as such rather than guessed at.

  1. 1
    GorgiasLeader

    Ecommerce help desk with AI agents, built mainly for Shopify merchants.

    • ecommerce brands
    • Shopify merchants
    • Shopify brands

    CloudSan Francisco, USFounded 2015

    Facts checked on the vendor's site,

  2. 2
    ZendeskLeader

    Ticketing help desk for customer and employee service, from startups to enterprises.

    • Large support orgs
    • Multi-brand deployments
    • Complex routing

    CloudSan Francisco, USFounded 2007

    Facts checked on the vendor's site,

  3. 3
    IntercomLeader

    Help desk with an omnichannel inbox and ticketing, built together with the Fin AI agent.

    • SaaS products
    • Self-serve onboarding
    • In-app support

    CloudSan Francisco, CA, USAFounded 2011

    Facts checked on the vendor's site,