TopHelpDesksSee the ranking

Find the right customer service help desk.

152 help desks, the facts on each checked on the vendor's own site. Rankings are editorial and never sold.

  • 152 help desks listed
  • Facts checked on vendor sites, and dated
  • No paid placement

Top of the ranking

Ordered by editorial priority. Placement is never sold.

See the full ranking
  1. 1
    GorgiasLeader

    Ecommerce help desk with AI agents, built mainly for Shopify merchants.

    • ecommerce brands
    • Shopify merchants
    • Shopify brands

    CloudSan Francisco, USFounded 2015

    Facts checked on the vendor's site,

    Read the reviewPricing
  2. 2
    ZendeskLeader

    Ticketing help desk for customer and employee service, from startups to enterprises.

    • Large support orgs
    • Multi-brand deployments
    • Complex routing

    CloudSan Francisco, USFounded 2007

    Facts checked on the vendor's site,

    Read the reviewPricing
  3. 3
    IntercomLeader

    Help desk with an omnichannel inbox and ticketing, built together with the Fin AI agent.

    • SaaS products
    • Self-serve onboarding
    • In-app support

    CloudSan Francisco, CA, USAFounded 2011

    Facts checked on the vendor's site,

    Read the reviewPricing

Compare before you commit

Head-to-head comparisons and alternatives, built from the same checked facts.

vsGorgias vs IntercomPricing, channels and fit, side by side.vsGorgias vs ZendeskPricing, channels and fit, side by side.vsIntercom vs ZendeskPricing, channels and fit, side by side.Gorgias AlternativesWhere to look if it isn't the right fit.Intercom AlternativesWhere to look if it isn't the right fit.Zendesk AlternativesWhere to look if it isn't the right fit.

Every customer service help desk

152 listed, with the basics on each checked on the vendor's own site. A name links to our review where one is published.

Browse the A–Z
Cloud
104
Self-hosted
13
Cloud or self-hosted
26
Open source
20

How we rank

Checked at the source
A help desk is listed only after its facts are checked on the vendor's own site, and the date of that check is shown.
Editorial, not paid
Rankings are editorial. Commissions and paid placement never change where a help desk appears.
No invented scores
Review-site ratings appear only with their source. Where there is no rating, we show none.