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What’s new in Plain

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Last updated:
Updates on record:
14
From:
plain.com

Every product update Plain has published in its own changelog, newest first, each linked to the vendor’s post.

October 2026

  1. Ari is now the Customer Agent

    plain.com

  2. Weekly Drop: October 23, 2026

    plain.com

  3. Weekly Drop: October 9, 2026

    plain.com

  4. Use our Customer Agent, Ari, with select customers

    plain.com

  5. Let AI assign labels and priority inside a Workflow

    plain.com

  6. Weekly Drop: October 2, 2026

    plain.com

  7. Broadcasts: Message every customer channel from Plain

    plain.com

September 2026

  1. Knowledge gaps: Turn the customer questions into help center articles

    plain.com

  2. Weekly Drop: September 25, 2026

    plain.com

  3. Faster onboarding for new workspaces

    plain.com

  4. Link GitHub PRs to threads

    plain.com

  5. Set business hours for each of your teams

    plain.com

  6. Sep 22, 2026

    plain.com

  7. Sep 21, 2026

    plain.com